Privacy Policy

Iron Keep Fitness Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how Iron Keep Fitness collects, uses, shares, retains, and protects information from website visitors, prospective members, members, and guests. By using our website, booking a free intro, joining classes, or participating in gym operations, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly, information collected automatically, and limited information from service providers we use to run the gym and website.

  • Contact details: name, email address, phone number, and any information you send through forms or email
  • Membership and onboarding details: emergency contact information, waiver acknowledgments, class preferences, Foundations onboarding details, and related account records
  • Health and safety information: injury history, movement limitations, readiness or screening responses, and accommodation requests you choose to share
  • Payment information: billing details and transaction records processed through our payment partners
  • Website and device data: IP address, browser type, device information, pages visited, referring pages, and general site usage data

2. How We Use Information

We use information to respond to inquiries, schedule intros and classes, manage memberships, process payments, deliver coaching services, support safe training, send updates, and improve the website and gym experience.

  • Book and manage free intros, Foundations onboarding, personal training, and group class attendance
  • Communicate about class changes, account notices, promotions, and member support
  • Help coaches provide appropriate scaling, modifications, and a welcoming beginner-friendly experience
  • Maintain records required for accounting, legal, and operational purposes

3. How We Share Information

We do not sell personal information. We may share limited information with trusted vendors who help us operate the business, such as website hosting, scheduling, payment processing, email delivery, analytics, and customer support tools. We may also share information when required by law or to protect our rights, safety, members, or staff.

4. Cookies and Similar Technologies

Our website may use cookies and similar tools to remember preferences, understand traffic, and improve performance. You can control cookies through your browser settings.

5. Data Retention

We keep personal information only as long as needed for the purposes described here, unless a longer retention period is required or permitted by law. This may include membership history, payment records, and coaching or safety notes tied to your account.

6. Your Choices and Rights

You may request access, correction, or deletion of your personal information, and you may opt out of promotional emails at any time by using the unsubscribe link. To make a privacy request, contact us at ironkeepfitness@gmail.com.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system is completely secure, but we work to protect data against unauthorized access, use, or disclosure.

8. Children's Privacy

Our services are not directed to children under 13. If we learn that we collected information from a child without appropriate consent, we will delete it as allowed by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact Iron Keep Fitness at ironkeepfitness@gmail.com.